Legal information

Company information

The Soil Association is a company limited by guarantee, registered in England and Wales no. 409726. Our registered office is South Plaza, Marlborough Street, Bristol BS1 3NX. Registered charity no. is 206862 in England and Wales, no. SC039168 in Scotland. VAT no. is 701 0166 01.


Unless stated otherwise, all material in this website ( and all pages within this domain) is copyright of the Soil Association.

Enquiries about using material from this site should be made to the web editor at

Payments and refunds

We do not store credit card details nor do we share customer details with any 3rd parties.

For purchases from our online shop, please see the delivery and postage information here.

If you have made a donation or applied for membership, but have done this in error or wish to change your mind, please contact us within 30 days. Please contact us on or 0117 914 2447. Refunds are normally processed within 5 working days.

Data collection

All data collected through this website is stored and handled according to UK government legislation.


When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. Our site uses the following cookies:


Our site is run using the DotNetNuke content management system. In order for the content management system to operate, it uses the following cookies - .ASPXANONYMOUS, .DOTNETNUKE, ASP.NET_SessionId, language.

Shop and classified ads

To enable the site to remember your basket in our online shop, we use the cookie CATALooKStore_CartID. Our classified ads section uses the following cookies for visitors to view the different category folders - cositeMap, cssiteMap.


Our discussion forum uses a cookie called amcit to enable you to view postings.

Logging into the site

If you log into with the site, for example to edit your Local Directory listing, to blog for us or to enter your courses on our listings pages, our content management system uses the following cookies - authentication, portalaliasid, portalroles - to enable you to do this.

Google Analytics

We use cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with our website. These cookies are called __utma, __utmb, __utmc and __utmz.

Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: and

To opt out of being tracked by Google Analytics across all websites visit

Google’s privacy policy:

AddThis bookmark and share

AddThis allows users to share content via Social Networking websites and email. When AddThis provide links to third party services you find useful, they may place a cookie on your device to make their service easier to use. View the AddThis Privacy Policy to find out about the cookies and how to opt out. These cookies are named __atuvc, di, dt, loc, psc uid, uit and uvc.

Cookies set for embedded social media content

To support our information provision and engagement, we sometimes embed videos from YouTube and content from Facebook. As a result, when you visit a page with embedded content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Cookies from Facebook include c_user, datr, lu, x-src, xs, and from YouTube - VISITOR_INFO1_LIVE, PREF, demographics

How to control and delete cookies

You may restrict or block the cookies which are set by us, or any other website, by referring to the ‘Help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

To find out more about cookies and how to manage them, visit

Farm scene