Website terms and conditions

1. About these terms

These Terms and Conditions explain the rules for using our websites.

By using any of our websites, you agree to follow these terms. If you do not agree, please do not use our websites.

These terms apply to all websites owned or operated by:

• Soil Association Limited
  Charity number (England & Wales): 206862
  Charity number (Scotland): SC039168
  Company number: 00409726

• Soil Association Certification Limited
  Company number: 00726903

• Soil Exchange Limited
  Company number: 14575685

• SA Sales and Services Limited
  Company number: 02313146

• Soil Association Land Trust Limited
  Charity number (England & Wales): 1121011
  Company number: 06259578

You can use most parts of our websites without giving us any personal information. Some optional features (for example, signing up for newsletters, events, or online services) may ask for personal details such as your name or email address.

How we collect and use personal information is explained in our Privacy Notice, which forms part of these terms.

2. Information on our websites

The content on our websites is provided for general information only. It is not intended to replace professional or specialist advice.

We do our best to keep our content accurate and up to date, but we cannot guarantee that all information is complete, correct, or current at all times. We are not responsible for any loss or damage that may result from relying on information on our websites.

We may change or remove content at any time and are not obliged to update material that is out of date.

3. Cookies and similar technologies

Our websites use cookies and similar technologies to help them work properly and to understand how people use them.

Cookies help us to:

• Make the website function as expected

• Remember your preferences

• Improve security and performance

• Understand how the site is used so we can improve it

Details about the cookies we use, why we use them, and how you can manage your preferences are set out in our Cookie Policy.

4. Content you submit to our websites

If you submit or post material to our websites (such as comments, feedback, images, or other content):

• You confirm that you have the right to share that material.

• You give us permission to use it worldwide, free of charge, to copy, publish, adapt, and share it in connection with our work and communications.

Where appropriate, we will seek consent before using user-generated content for promotional purposes.

We may edit or remove any content you submit if we believe it:

• Is offensive, unlawful, misleading, or harmful

• Infringes someone else’s rights

• Disrupts or damages the website or its users

If your content causes a third party to make a legal claim against us (for example, because it infringes copyright), you agree to cover any reasonable losses or costs we incur.

5. Account security and payments

If you have an online account or access areas of our websites protected by a password:

• You are responsible for keeping your login details secure.

• Do not share your password with anyone.

• Tell us as soon as possible if you believe your account has been compromised.

When we collect payment details online, we use industry-standard security measures (such as SSL encryption) to protect your information.

6. Intellectual property

Unless stated otherwise, we own (or have permission to use) all content on our websites, including text, images, logos, videos, and design.

You may:

• View, download, and print pages for your own personal, non-commercial use

You must not:

• Copy or reuse website content for commercial purposes

• Republish or distribute content without permission

• Modify or create derivative works from our materials

Some content (such as newsletters or reports) may be clearly marked as reusable or shareable. In those cases, the stated terms apply.

7. Links to other websites

Our websites may include links to third-party websites for information or convenience.

We do not control those websites and are not responsible for their content, availability, or privacy practices. If you provide personal information to another organisation, their own terms and privacy policies will apply.

If you buy goods or services from a third party we link to, your contract is with them, not us.

8. Changes to these terms

We may update these Terms and Conditions from time to time.

Any changes will be published on our websites and will take effect from the date they are posted.

9. Governing law

These Terms and Conditions are governed by English law.

Any disputes arising from them will be dealt with by the courts of England.

10. Contact us

If you have questions about these Terms and Conditions or how they apply, please contact us using the details provided on our websites.