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Please contact us if you would like to amend your order or have questions about farm boards.
Farm boards
Terms and conditions
Terms and conditions for organic farm information boards, including how to display them, how to change your order, what they are made of, and how to recycle the boards at the end of their lifespan.
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Terms of use
Soil Association Certification has produced organic farm information boards for organic farms currently certified by Soil Association Certification, holding an up-to-date certificate, to use. Farms that are not certified organic by Soil Association Certification are not permitted to order or display the boards.
If you decide to end your licence with Soil Association Certification or your certification is revoked, you must immediately take the boards down.
Design
The design of the organic farm information boards is the sole intellectual property of Soil Association Certification and must not be duplicated without express permission from Soil Association Certification.
Periodically, we may update the board designs, or add new boards. If you have any suggestions for new boards, please email businesssupport@soilassociation.org and we will review your request.
Board material and lifespan
Boards are weatherproof, suitable for outdoor display and should have a lifespan of approximately 2 years. However, this may vary depending on where they are placed on the farm and how exposed to the elements the boards are.
Soil Association Certification is not responsible for replacing boards that deteriorate over time.
The boards are printed on A3 Triaprint 3.4mm boards. Recipients are responsible for mounting and displaying boards.
Recycling
Triaprint boards are made of 100% polypropylene and are 100% recyclable. This means they can be added to your household plastic waste collection or deposited at your local recycling centre. It is your responsibility to dispose of the boards responsibly.
Costs
The cost of the farm boards is listed on our website and covers printing and shipping. Costs may be subject to change based on the cost of materials.
Currency
All fees and charges will be processed in UK pounds sterling, with VAT applied at the applicable rate.
Fulfilment
Orders will be processed within 10-15 business days.
Cancelling orders
If you wish to cancel an order, please contact us as soon as possible. If you are eligible for a refund, this will be made within 28 days from the date of the request.
Amending orders
If you wish to amend an order, please email your request to businesssupport@soilassociation.org using the subject line “Farm board order amends”.
If you wish to amend the number of boards you have ordered and that number is lower than the initial order placed, you may be eligible for a partial refund.
If your order has already been shipped, we may not be able to amend your order. Please contact us and we will review your request.